GENERAL

Frequently Asked Questions

• I want to cancel an order, what can NTWRK do for me?
• What is your returns / exchange policy?
• How can I update my Shipping Address after I processed an order?
• I entered the wrong postal code/apartment number and the package has been returned to sender. How can I get my package re-sent?
• My order has been shipped to the incorrect address, what can NTWRK do for me?
• My package has not arrived and the tracking information states that it was delivered. What can NTWRK do for me?