If you are a domestic customer, you should receive a shipping confirmation email within 24-48 hours of your order confirmation email. If you are an international customer, you should receive a shipping confirmation email within 24-72 hours of your order confirmation email. If you still haven’t received it, please check your spam folder.
Articles in this section
- When can I expect to hear back from NTWRK's Customer Support?
- What do referral credits apply to?
- I'm not receiving mobile verification texts
- What is your returns / exchange policy?
- Which countries do you ship to?
- Will there be duty fees for international orders?
- I just placed an order, can I cancel it?
- I didn't receive a confirmation email, did my order go through?
- I didn't receive a tracking number, when should I expect it?
- Why isn't my order showing up on the tracking page of the carrier?